FAQs

It’s possible that the question you have was already asked.
Have a look through the FAQ & Answers below.
If you have a new question, then
Send us a message!

Shipping Policy

All orders are shipped with 24 to 36 hours of ordering and payment.

The ship rate is FREE for addresses within the United States. Please contact us, to ask about ship rates outside of the USA.

It takes between one and four weeks to receive your package. Tracking details will be provides, and could be less than seven days.

All products on the same order are shipped to the same address. Please make separate orders to ship packages to different addresses.

Returning Items

If you have any issues with your product, then contact us, ASAP. You will be able to execute the warranty card directly with our factory manufacture. (See your warranty card for details.)

Returns are only accepted with the first 30 days. Returns must not show any sign of usage, physically or electronically. Returns are subject to a $200 restocking fee.

Returns are only accepted with the first 30 days. Returns must not show any sign of usage, physically or electronically. Returns are subject to a $200 restocking fee.

Exchanges are only accepted with the first 30 days. Exchanges must not show any sign of usage, physically or electronically. Exchanges are subject to a $200 Exchange fee.

General Questions

Please log-in to our Support Area, for any support related questions or requests. We will help you with any and all questions or issues that we can help you with. In our support area, you will be able to Submit a Ticket.

We offer a 10% bounty for any sale attributed to you using your affiliate link. Feel free to log-in or sign-up at our Affiliate Program page, and take a look around. Our Affiliates get 10% of all the sales they refer to IZOVO™ ! Link attribution lasts for 30 days.